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Gaven Early Learning Childcare Centre

Updated 2026-08-08 · 4,449 reviewed · 195 listed · Scored from 39 Google reviews · How we rank ›

4.4(39) 72 composite score See reviews on Google ✓ Google-verified
Kindergarten & Preschool ProgramsFamily Day CareLong Day CareBefore & After School Care
Gaven Early Learning Childcare Centre
Services
Kindergarten & Preschool Programs, Family Day Care, Long Day Care
Reviews
39

What recent reviews say

Most families praise the hands-on educators and the centre's learning programs, including bush kindy, swimming, and excursions. Several highlight quick settling-in and active engagement by staff like Karen, Angi, Simi, and Tia. A significant minority report serious concerns: management dismissiveness with billing errors, unresolved parent complaints, and allegations of staff bullying. Two older reviews mention weak after-school care supervision and outdated practices, though most recent five-star reviews celebrate strong relationships and child progress.

Recent shift: Positive momentum in recent reviews (2021-present): focus on named staff, smooth transitions, and child learning gains. Earlier criticism (2020-2021) centered on management attitude, billing errors, and incident reporting; no recent complaints of this nature, though also no recent evidence of resolution.

Praised for
  • caring, attentive educators
  • smooth transitions for new children
  • structured learning and excursions
  • special dietary care and healthy meals
  • strong staff recognition and family feel
Watch-outs
  • management unresponsiveness and rudeness
  • billing disputes and incorrect charges
  • inconsistent handling of child incidents
  • poor after-school-care standards
caring-educatorsengaging-activitiesresponsive-managementpoor-communicationclean-facility
Best for: Families seeking active learning programs with excursions and flexible, allergy-aware care.
Think twice if: Billing accuracy has been disputed; check statements carefully. Some parents report slow resolution of concerns with management.

Strengths

  • Weekly excursions and field trips (bush kindy, swimming, library, nursing home visits)
  • Special dietary accommodation for allergies and allergic reactions
  • Named educators praised consistently across reviews
  • Structured transition support for new starters

Worth knowing

  • Staff members named positively across reviews: Karen (director/office), Angi, Simi, Maddy, Tia, Allen, Michelle, Katie
  • Regular outings: bush kindy, nursing home visits, library trips, swimming lessons
  • Special dietary care; centre communicates closely with parents on allergies
  • History of billing and charging errors reported; Centrelink claims disputed
  • Karen (manager) mentioned in both praise and serious complaints about communication and tone

What reviews say by service

Kindergarten & Preschool Programs
Strong praise for educators, structured learning, and smooth transitions; excursions and swimming are favourites.
Long Day Care
Consistent praise for daily care, meals, and child development; family atmosphere and attentive staff highlighted.
Before & After School Care
Older reviews (3 years ago) cited weak supervision and dated practices; limited recent evidence.
Family Day Care
Limited direct evidence in reviews; centre offers family-like atmosphere but not explicitly positioned as family day care.

How it compares

  • Rated 4.4 against a 4.83 average across the 95 family day care businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 69
Review volume 70
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
0
3
0
2
3
1
4

Common questions

What excursions and activities do children do?
Weekly excursions include bush kindy, swimming lessons, library visits, and nursing home visits. The centre also organises special events and celebrates occasions.
How does the centre handle food allergies?
Staff maintain close communication with parents about allergies, monitor meals carefully, and coordinate with families on dietary needs.
Is the centre open on weekends?
Yes, the centre is open seven days a week.
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Last updated 2026-08-08