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Heaven Sent Help

Updated 2026-09-08 · 4,371 reviewed · 189 listed · Scored from 63 Google reviews · How we rank ›

4.9(63) 73 low data composite score See reviews on Google ✓ Google-verified
Occasional & Casual CareLong Day CareFamily Day CareBefore & After School CareSpecial Needs & Inclusion Support
Heaven Sent Help
Location
Surfers Paradise
Services
Occasional & Casual Care, Long Day Care, Family Day Care
Reviews
63
Ranking
#33 in Occasional & Casual Care
Best for
Parents needing flexible resort or hotel childcare during work trips and holidays.

Google Business Profile is the source for the business data shown here, last checked 2026-09-08. Details taken from their website were fetched 2026-08-01.

What do customers say?

Most parents report sitters arrive prepared with activities, engage children across ages, and send regular updates. A handful have encountered mismatch in sitter experience and faced slow refund responses when dissatisfied.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • experienced staff who engage children
  • attentive sitter communication and updates
  • professional matching and booking
  • flexibility and responsiveness
caring-educatorsresponsive-managementflexible-hours
Best for: Parents needing flexible resort or hotel childcare during work trips and holidays.

What stands out?

  • named sitters come with activity bags and toys
  • staff send photos and text updates during bookings
  • Ann at headquarters coordinates quickly and handles last-minute requests

Worth knowing

  • Ann coordinates and handles bookings
  • named sitters include Julie, Sarah, Tanya, Paula, Amanda, Sophie, Narelle, Martha, Wendy
  • sitters bring activity bags with toys, games, craft supplies
  • sitters send text updates and photos during bookings
  • Blue Card accredited and First Aid certified (business claims)
  • operating since 1983 (business claim)

How it compares

  • Rated 4.9 against a 4.83 average across the 50 occasional & casual care businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How the score was calculated

How We Score
Star rating 90
Review volume 78
Review recency 33
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
0
3
0
2
0
1
1

Frequently asked questions

Do sitters send updates during bookings?
Yes. Reviewers report regular text updates and photos throughout the booking, plus flexibility to extend if needed.
Can you arrange last-minute childcare?
Yes. Ann accommodates last-minute requests and changes according to reviews.
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Last updated 2026-09-08